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About us 1 About us

Who we are
Welcome to Trainershack.co.uk. I founded Trainershack in 2005 to sell trainers and clothing through this website. However, I wanted to be a little different from the rest and offer a combination of boutique shopping with world class customer service and budget prices.

I set up the company to focus on rare and hard to find trainers, styles you won't normally find in the High Street, but at discount prices so owning your dream pair of trainers doesn't have to cost you a fortune.

All the trainers you will see on the site are genuine and authentic, there are no fakes sold here. You are always guaranteed the best possible customer service along with all the other benefits of buying from us as detailed below.

I hope you enjoy shopping at our website, and please don't hesitate to contact us if you require any further information.
Alex Rae, Managing Director, Hollex Retail Ltd (trading as Trainershack.co.uk)
What we sell
We specialise in retro discount trainers as well as the latest releases from the big brands including Nike, Adidas, Reebok and Puma. Popular lines on our virtual shelves include Air Rifts from Nike, Stan Smiths from Adidas and Classics from Reebok.

Buying from us
We only trade through our website at www.trainershack.co.uk. Buying online from us is 100% safe and we take your security and privacy very seriously. Your card details are always handled securely and your information is never passed on to any third parties.

The Trainershack.co.uk promise to you

:: Authentic products
At Trainershack.co.uk, all our trainers are guaranteed to be AUTHENTIC AND GENUINE branded products. New and boxed. If we say they are leather, they are real leather. All our trainers are in stock, in the UK. You can buy with confidence from us.

There are many cheap fake trainers available on the internet, mostly Nikes, and particularly on auction sites. These are made in the Far East, mostly China, in illegal factories not authorised by the manufacturers. These fakes are of very poor quality, fitting, manufacture and materials. They will not wear the same as genuine trainers and you should be very careful before buying trainers that seem too cheap for what they are. People selling these often charge high postage costs and the trainers are not sent from the UK. This results in long dispatch times, and customs charges to be paid by you as they enter the country.

We are always happy to answer any of your questions on this and any other matter. You can also see our guide to buying authentic trainers.

:: Lowest price guarantee
We regularly compare the prices of the trainers we sell to ensure that we are always the cheapest in the market. If you find that you can buy a pair of trainers we stock cheaper elsewhere, we will gladly match the price.

:: Hassle free returns
If for any reason you are not completely satisfied with your purchase, you can return it to us for an exchange or a full refund within seven days.

:: Simple and safe online ordering
Ordering from Trainershack.co.uk couldn't be easier, even if you've never placed an order online before. There is no membership required, just choose what you want and pay. Your card details are handled through a secure server and we never pass your details on to anyone else.

:: Free delivery
All our trainers are normally dispatched within 24 hours, with their original packaging and accessories, absolutely free.

:: Quality customer service
You can call us on 0845 2 57 27 40 during business hours and emails are normally answered within one hour. You will receive the same levels of service from us as you would going in to your local High Street store. /
What our customers have to say
Thank you to all our customers, both old and new, your custom is very much valued.

"Ordered PM, delivered AM. WOW! Excellent service and goods" Patricia, Irvine

"110% satisfied. Great communication, delivery times and most importantly trainers" Alan, Lisburn, County Antrim

"BRILLIANT. Son absolutely pleased with the purchase. Speedy delivery" Heather, UK

"Thank you for the trainers they are brilliant and very comfortable. There's nowt better than a proper pair of adidas trainers. And thank you for quick delivery cheers. Thanking you." Adrian, UK

"Thanks alot...wicked trainers by the way, Nike and Adidas trainers especially, really retro...i'll be buying another pair soon" Shaun, UK

"I'm very pleased with your service and would use you again again. A straight forward safe transaction, many thanks." Bill, Lancashire
Nike brand information Brand information
We currently sell trainers from Nike, Adidas, Reebok and Puma. We also stock clothing label Uniform.

Nike
Co-founders Phil Knight and Bill Bowerman started selling trainers in 1962 under the name of Blue Ribbon Sports (BRS) with the aim of crushing Adidas' domination of the US market.

Going from strength to strength, the company was renamed Nike in 1971, after the Greek goddess of victory. This was also the time the brand logo "the Swoosh" was born. 1972 saw Nike's first public appearance at the Olympics with athlete and Nike employee Steve Prefontaine wearing the trainers.

After rapid growth in the States, the company moved in to the UK in 1981. The legendary Jordan range was born in 1985, making Nike a really major player and fueling fierce competition from competitors. The 'just do it' slogan was born in 1988 and helped take Nike to their current position of market leader.

Click here to visit our Nike trainers department...
Click here to visit the Nike website...
Adidas
Brothers Adolph and Rudi Dassler, both sons of a cobbler, began making sports shoes in 1920 in the small town of Herzogenaurach in Germany. After a dispute between the brothers in 1948 they went their separate ways, Adolph forming Adidas and Rudi heading off to start rival brand Puma.

1949 saw the introduction of the shoe supporting three stripes that became famous worldwide and 1972 saw the release of the Adidas 'trefoil' logo. This was later replaced by the three striped 'performance' logo.

It is argued that although there were earlier producers of sports shoes such as Converse and Dunlop, Adidas is the original godfather of the trainer brands.

Click here to visit our Adidas trainers department...
Click here to visit the Adidas website...
Adidas brand information
Reebok brand information Reebok
Runner Joseph William Foster, of Bolton in England, developed the spiked running shoe in 1895. The success of his shoes grew and in 1958 Foster's grandsons launched the brand Reebok. By 1979 the company was trading in 28 countries and then moved across to the United States and created overwhelming demand.

Despite riding high with the launch of women's aerobic range Freestyle and standing at the top of trainers sales leagues, Reebok lost out during the 'trainer wars' of the 1980s to the likes of Nike with the introduction of the Jordan.

The Pump was a huge success in the 1990s and the Reebok Classic is today the biggest selling trainer in the UK, however the brand has a greater following across the world than in it's own country.

Click here to visit our Reebok trainers department...
Click here to visit the Reebok website...
Puma
The Puma story starts in Germany in 1948, but as mentioned in Adidas' history the roots can be traced back to the 1920s.

The Puma logo was first released by founder Rudi Dassler in 1951 and the 'Form Stripe' a few years later in 1958 - a feature designed to provide extra strength and stability to the trainers. They can also take the credit for being the first manufacturer to use velcro straps in 1968.

After going from a small family business to being listed on the German stock exchange, Puma now stands as one of the major players with their combination of original designs and new advances.

Click here to visit our Puma trainers department...
Click here to visit the Puma website...
Puma brand information
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